Privacy Policy
Miracle Hospital for Women and Children (“we”, “us”, “Miracle”) is the author and publisher of https://www.miraclehospitalshyd.in (“Website”). We are committed to respecting the privacy of every person (“you”, “your”, “User(s)”) who shares information with us, prioritizing your privacy and the security of your data.
This Privacy Policy explains how we collect, use, share, and protect your personal data in compliance with:
- The Information Technology Act, 2000 – Section 43A
- The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011
- The Information Technology (Intermediaries Guidelines) Rules, 2011
By using our Website, you acknowledge and agree to this Privacy Policy and consent to our collection, use, and sharing of your data as described herein. If you do not agree, please refrain from using our Website.
1. Collection of Personal Information
We collect your Personal Information directly and automatically, including:
- Contact details (name, phone number, email)
- Health-related information shared by you or your healthcare provider
- Medical records and history
- Payment and billing information
- IP address, device type, browser details, and geolocation data
- Usage data (time, frequency, features used)
- Communications with our team
- Any other information voluntarily provided by you
2. Consent
By using our Website and providing your information, you consent to the collection, storage, processing, and transfer of your Personal Information under this Policy. You acknowledge that your data is provided voluntarily with an understanding of its usage.
3. Use of Personal Information
Your Personal Information may be used to:
- Provide and improve healthcare services
- Contact you for appointments, reminders, and relevant updates
- Send health-related information and service-related communications
- Process payments and billing
- Comply with applicable laws
- Conduct research and data analysis to improve our services
- Prevent fraud or misuse
- Respond to legal or regulatory requests
4. Sharing and Transfer of Information
Your information may be shared with authorized staff, healthcare professionals, service providers, and affiliates as necessary for providing services, legal compliance, or as required by law.
5. Cookies
We use cookies to enhance website functionality. You may block cookies via browser settings, though this may affect website functionality. We are not responsible for third-party websites linked from our Website.
6. Data Security
We implement reasonable technical and organizational measures to protect your Personal Information. Access to data is restricted to authorized personnel on a need-to-know basis.
While we strive to protect your information, internet transmissions are not entirely secure, and you should exercise caution when sharing data online.
7. Data Retention
Your data will be retained for a minimum of three years from your last interaction with us or as required by applicable law. Data may then be anonymized for analytics.
8. Rectification of Information
To update or correct your data, please email [privacy@miraclehospitalshyd.in]. We will take reasonable steps to update your data promptly.
9. Children’s Privacy
Our services are intended for adults. Parents are encouraged to supervise minors’ interactions with our Website. We respect minors’ privacy should they access our Website inadvertently.
10. Changes to This Policy
We may update this Privacy Policy periodically, with changes posted on this page. Continued use of our Website indicates your acceptance of any changes.
